Archive for February, 2011

I’m Frustrated With My Business! What Do I Do?

If you stop your business, you’re right. You will not be frustrated with your business again. You will be frustrated with yourself! WILL your life easier, BUT it would be better? If you have not experienced frustration in this business you have not, stay alive. It will happen.

At the first sign of frustration with your business, you need to plug in to your company’s leadership. One thing you DO NOT want to do is express their frustrations to your team. It can be toxic to your whole organization.

When you are frustrated with your business, you need to examine your beliefs! Do you really believe that this is possible? Do you believe that this business is likely to YOU? There is a difference in the two questions. If you are unsure, then the answer is NO. As long as you do not believe in yourself or ability, you will be frustrated with your business and you WILL stop at some point. Which makes me to the next point.

Above all, taking action is the BEST way to fight the frustration with your business! I do not care if you do not see the results physically manifest first. I do not care if you do not understand why you’re doing something. If the same process that produced so many leaders, what makes you so special that it will not work for you? Trust the process and FOLLOW IT!

7 Tips to Improve Efficiency of Your Service Department

There are many challenges, but as soon as the opportunity for intelligent and brave. For service industries, the key to renewal is greater productivity. Here are some tips to make your company more productive, competitive and profitable and better equipped for growth:

1. Increasing worker productivity
Even small time savings from improved operator and technician productivity add up to big dollar savings & increased efficiency.

2. Knowing the value and cost of each contract
In challenging times, you cannot afford to lose money service contracts that are not profitable.

3. Automate your parts inventory
Service technicians need ready access to the right to become effective. A balance between supply and demand balance is a key part easily achieved through the automation of software tailored to the needs of service companies.

4. Improve efficiency through mobile communications
A business that fails to communicate with field staff and clients in real-time at a serious competitive disadvantage. Currently, various wireless, Internet and e-mail-based solution that allows for fast, accurate exchange of information.

5. Do not let high fuel costs eat your profits
With the high cost of fuel these days you are burning money by driving your documents back and forth to the customer site.
6. Note the existing customers
One customer in hand is worth two in the bush.

7. Work smarter to accomplish more with the same resources
Sharing of information between departments. With a good system you can enter information once, and integrate that information between the sales department, service department, parts department and contract administrator.